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Roles-Based Training | Interactive Intelligence

   Role Based Training. IC and Interaction Client are abbreviated terms indicating the core Customer Interaction Center™ (CIC) product from Interactive Intelligence ®, and used for internal Education Services purposes only. 2015 © Interactive Intelligence, Inc.


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Time: 18-08-16

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Self-Guided Video Training Series | CPI

   Get Your FREE 12-Part Interactive Intelligence Training Series. After training thousands of people on how to use the Interaction Client over the years, we have noticed a common problem: Making the switch from just using a phone on the desk to harnessing the full power of the Interaction Client can be overwhelming.


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Time: 18-08-16

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Customer Experience Training | Genesys University | Genesys

   Take courses and get certified as a customer experience pro with Genesys University. Turn your staff into CX stars or future-proof your own career. Take your skills to the next level with professional customer experience training from Genesys.


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Time: 18-08-16

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Build Contact Center Skills and Knowledge | Genesys University ...

   Take full advantage of the power of Genesys solutions and technology. Expand your on-the-job experience and deepen your knowledge in courses taught by expert instructors along with the knowledge base available as part of your Genesys Care subscription. Master your Genesys solutions while learning in the training ...


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Source: build contact center skills and knowledge | genesys university

Time: 18-08-16

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Interactive University | Interactive University

   Virtual iBenefit Learn more about Interactive Intelligence benefit plans. This WBT includes information regarding ... New Training. WHAT'S NEW IN PURECONNECT 2017 R2 This webinar details the new features and product notices for PureConnect 2017 R2. What's New in CIC 2017 R1. This webinar details the changes ...


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Time: 18-08-16

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Genesys | ININ | CPI

   Proud to be one of Genesys' (formerly Interactive Intelligence) first 10 partners. As a Gold Partner, we have a staff of career professionals dedicated to contact center operational and technology best practices. Our goal is to be a true partner and trusted advisor helping you use the appropriate technology to achieve impactful ...


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Time: 18-08-16

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Interactive University FAQs - Genesys

   Where can I find complimentary training? Visit our Just-in-Time Video Help site http://help.inin.com/justintime/index.html. This site provides brief how-to training videos to assist you and does not require you to log into the Interactive University. You can share videos with your co-workers too, simply by clicking the Email button ...


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Time: 18-08-16

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home - Interactive Intelligence

   Welcome to ININ University. Please enter your user name and password. If you have forgotten your password we may e-mail it to you. Login.gif, Login. User Name: Password: For additional training opportunities contact Education Services at: 1-317-715-8150. 1-800-267-1364 x8150. www.inin.com/education. Copyright ...


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